Help Desk Analyst Complete Certification Kit: Essential Study Guide and eLearning Program - Second Edition8. Help. Desk. Glossary. Term Definition Agreement A document that describes a formal understanding between two or more parties. An Agreement is not legally binding, unless it forms part of a contract. Application Management The processanbsp;...
Title | : | Help Desk Analyst Complete Certification Kit: Essential Study Guide and eLearning Program - Second Edition |
Author | : | Ivanka Menken |
Publisher | : | Emereo Publishing - 2012-10-24 |
You must register with us as either a Registered User before you can Download this Book. You'll be greeted by a simple sign-up page.
Once you have finished the sign-up process, you will be redirected to your download Book page.
How it works: